Introduction
Onward Travels ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a booking, or use our transportation services.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
* Full Name
* Email Address
* Phone Number
* Pickup and Drop-off Locations
* Flight Information (for airport transfers)
* Booking Details
* Payment Information
Automatically Collected Information
* IP Address
* Browser Type
* Device Information
* Website Usage Data
* Cookies and Tracking Information
Location Information
When you request a ride, we may collect location information to facilitate booking, dispatch, navigation, and customer support.
How We Use Your Information
We use your information to:
* Process and manage bookings.
* Provide transportation services.
* Communicate booking confirmations and updates.
* Respond to customer inquiries.
* Improve our website and services.
* Prevent fraud and unauthorized activities.
* Comply with legal obligations.
Payment Information
Online payments are processed through secure third-party payment providers. We do not store complete credit or debit card information on our servers.
Sharing of Information
We may share your information with:
* Drivers assigned to your booking.
* Payment processing providers.
* Technology and hosting service providers.
* Government authorities where required by law.
* Legal and professional advisors when necessary.
We do not sell, rent, or trade your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.
You can control cookies through your browser settings.
Your Rights
Depending on applicable laws, you may have the right to:
* Access your personal data.
* Correct inaccurate information.
* Request deletion of your information.
* Restrict or object to certain processing activities.
* Withdraw consent where applicable.
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Onward travels
Email: sales@onwardtravels.com
Website: https://onwardtravels.com/
For Further information - contact us